Called at 7:30 they were at my house by 9:00 and finished by 10:00. Great work and a fair price, what more could you ask for?
Showing 1,810 of 1,829 testimonials
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Donna VanHorn
04/07/2014
I called Precision at 3:30 and they were at my house before 6 the same day. Russ explained the problem with my door and immediately fixed it. I will definitely recommend them in the future.
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Jimmy Widdifield
04/04/2014
Overall, the service and repair we received was excellent! Scheduling was very easy and quick. Luke called 30m before the appointment start time to let us know he was en route and his expected arrival time. He was courteous, respectful, and friendly. Luke provided us with thorough information about the state of the problem and followed up with several options. He did not have a sales agenda (i.e., most expensive). While we were not expecting to select an option other than the basic spring replacement, we chose a more comprehensive repair package and felt very confident that we made the right choice. Luke worked quickly and did an amazing job! This was our first experience with garage repair, and we are pleased that it was with Precision!
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Alan Young
04/03/2014
Very quick service. I called at 4:45 PM and got a call from the tech he was on his way by 5:00. Repair was completed by 8:00. The operator was good about asking questions to make sure they would have what they needed to fix it on the spot. Russ did an excellent job of laying out the options with the pros and cons of each and letting the customer choose. Very knowledgeable and professional.
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Ryan & Annie Brooks
03/25/2014
Mixed reviews. You guys fixed the broken spring and the door works great. The job was done timely and professional. My only complaint was that we were told it would likely be $150 to fix a broken spring but when on site, we were told the company would not put in just one spring, so I had to get two springs and the cost was near $400. I don’t feel that $150 fix should have been communicated if that wasn’t an option.
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Jeff Blumenthal
03/23/2014
We got great service from Precision. I called Saturday evening because our garage door wouldn’t open (broken spring). They came right on time Sunday morning. Russ looked at our garage door, thoroughly explained the problem and why it happened. He then gave three options to fix the problem with a price for each option and explained the pros and cons of each option. Fixed within a couple of hours. On top of that, Russ was friendly and very professional. Hopefully, I won’t have to use a garage door repair place again but if I do, I will use none other than Precision.
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Juany Davila
03/07/2014
Russ came out to give us an estimate yesterday. Really nice person and very knowledgeable. Looking foward to get our garage doors soon… â??
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Gene Loudermilk
03/04/2014
The technician showed up promptly at 8 am as scheduled and had the problem fixed in less than 30 min. I had tried to fix the safety eyes and messed them up. He corrected the problem and only charged a service call. Very professional and knowledgeable . I’ll surely recommend your service. Very impressed.
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Doug Williams
02/27/2014
This is the best garage door company I have ever done business with. The technician,(Luke Pyle) was very professional and did an excellent job. The price was very reasonable. I will use them again if I ever have any garage door problems with my home or with any of my rental properties. 5 STARS!
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Kimberly Hadlock
02/21/2014
So long ” Overhead Door “… There is a New Sheriff in town and his name is Russ with Precision Garage Door Service. From the beginning to the end…his Knowledge and Customer Service was Outstanding! I was amazed to find out that Precision also offers a warranty that is longer than 30 days! Russ not only fixed our garage door…he explained why the springs were breaking. The original springs were not the right ones for our door…imagine that!?! I highly recommend this company to everyone. Satisfaction Guaranteed. Thank you Russ !